Maddie's® Pet Resource Center Apprenticeship

As our industry continues to evolve we're beginning to enhance our shelter lifesaving efforts by focusing outside of the shelter's walls. By reimagining the role of the intake function and adopting a philosophy built around engaging the community your organization can promote pet retention and empower community members to resolve animal related issues.


April Moore Engagement Manager AAC

April Moore

Engagement Manager, Austin Animal Center

What Will Students Learn?

  • How to engage your community
  • Reorganize the role of intake function
  • Promote pet retention and empower the community to resolve animal-related issues
  • How to reposition your organization as a community resource and partner
  • The foundational components needed to promote the human-animal bond
  • Develop policies to reduce shelter intake

Who Should Attend?

This apprenticeship opportunity is for shelter managers, staff, and organizational change makers that are interested in learning how to be most effective in implementing this type of programmatic shift in their organization.

How Long Is The Class?

Each apprenticeship is three days, plus travel, and hosted in Austin, Texas.

This course is approved by the Texas Department of State Health Services.


January 27 - 29

February 10 - 12

April 6 - 8

June 8 - 10

October 19 - 21

December 7 - 9

Open Enrollment


“Being able to take home standard operating procedures from a city that focuses on maintaining No Kill is a game changer in bringing our community forward from the animal control mentality to engaging the entire community in achieving high standards of animal welfare.”

Maddie's® Lifesaving Leadership Master Class Student

“It was fantastic. I enjoyed it [the apprenticeship] so much and took away more valuable information than I ever thought possible… thank you as does all of the Eastern Madera County SPCA. You have made an imprint on my life that I will be forever grateful for.”

Maddie's® Dog Foster Program Apprenticeship Student

"While participating in an apprenticeship at APA! I learned more effective and cost-saving ways to better serve the animals in our care, while also providing established protocols and procedures to staff members. I was able to more easily and clearly create a framework for common symptoms and illness. Other takeaways from the apprenticeship would be HR development, crowdfunding, and drug and illness protocols."

Maddie's® Clinic Apprenticeship for Managers Student

"I wanted to thank you for the opportunity to attend your master class. I was shocked at the amount of information I learned from your class. Your candor and non-judgmental attitude made receiving information when I was admitting I had been wrong so much easier. Again, thank you for the opportunity, and I look forward to staying in contact with you!"

Maddie's® Feline Lifesaving Master Class Student

"Thank you for giving us the tools we need and the continued offer of support. I feel confident that between this course and the feline course I’m attending next month, our shelter is going to be able to save most of that last 10% and that is HUGE. You are amazing. Your staff is amazing. Your volunteers are phenomenal. Thank you."

Maddie's® Canine Lifesaving Leadership Master Class Student
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