Maddie's® Clinic Apprenticeship for Managers

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Do you want to learn ways to ensure that each animal at your shelter or rescue receives the medical care, kindness, and solicitude that we would give our own pets? On a tight budget? Are you interested in learning how to systemize medical treatment and implement lifesaving protocols? If you want to learn how to balance quality care with caring for a large volume of animals then the Maddie's® Clinic Apprenticeship for Managers is for you!



Jordana Moerbe

Maddie's Medical Program Director
Ratnayaka Nipuni headshot 190328 222628

Dr. Nipuni Ratnayaka

Maddie's Lifesaving Academy Veterinarian

What Will Students Learn?

  • How to best use donations
  • Best practices for inventory management
  • How to reroute funding
  • Develop staff training and maintenance
  • Best practices for staff scheduling
  • How to work with Veterinarians
  • How to create and implement protocols and procedures
  • Enhance your customer service skills

Interested Veterinarians should consider applying for our Clinic Veterinarian Apprenticeship.

Who Should Attend?

This apprenticeship opportunity is for clinic managers and staff who are interested in learning effective techniques in clinic management.

How long is this class?

Each apprenticeship is three days, plus travel, and hosted in Austin, Texas.

This course is approved by the Texas Department of State Health Services.


January 27 - 29

February 10 - 12

June 1 - 3

June 29 - July 1

July 27 - 29

August 17 - 19

September 14 - 16

October 19 - 21

November 16 - 18

November 30 - December 2

Open Enrollment


“Being able to take home standard operating procedures from a city that focuses on maintaining No Kill is a game changer in bringing our community forward from the animal control mentality to engaging the entire community in achieving high standards of animal welfare.”

Maddie's® Lifesaving Leadership Master Class Student

“It was fantastic. I enjoyed it [the apprenticeship] so much and took away more valuable information than I ever thought possible… thank you as does all of the Eastern Madera County SPCA. You have made an imprint on my life that I will be forever grateful for.”

Maddie's® Dog Foster Program Apprenticeship Student

"While participating in an apprenticeship at APA! I learned more effective and cost-saving ways to better serve the animals in our care, while also providing established protocols and procedures to staff members. I was able to more easily and clearly create a framework for common symptoms and illness. Other takeaways from the apprenticeship would be HR development, crowdfunding, and drug and illness protocols."

Maddie's® Clinic Apprenticeship for Managers Student

"I wanted to thank you for the opportunity to attend your master class. I was shocked at the amount of information I learned from your class. Your candor and non-judgmental attitude made receiving information when I was admitting I had been wrong so much easier. Again, thank you for the opportunity, and I look forward to staying in contact with you!"

Maddie's® Feline Lifesaving Master Class Student

"Thank you for giving us the tools we need and the continued offer of support. I feel confident that between this course and the feline course I’m attending next month, our shelter is going to be able to save most of that last 10% and that is HUGE. You are amazing. Your staff is amazing. Your volunteers are phenomenal. Thank you."

Maddie's® Canine Lifesaving Leadership Master Class Student
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