In this course, you will learn to start or scale your Pet Support Services program by listening to your community members, discovering the gaps in your current services, and collecting data about services rendered and intake diverted (and money saved). Pet Support Services programs are not hard to implement; you can start by retraining your current intake staff and giving your field officers the tools and training they need.
This course is the result of a collaboration between between American Pets Alive!, Human Animal Support Services and the many shelter and rescue staff across the country and internationally who have volunteered their time to innovate new programs through the Human Animal Support Services working groups.
“Being able to take home standard operating procedures from a city that focuses on maintaining No Kill is a game changer in bringing our community forward from the animal control mentality to engaging the entire community in achieving high standards of animal welfare.”
“It was fantastic. I enjoyed it [the apprenticeship] so much and took away more valuable information than I ever thought possible… thank you as does all of the Eastern Madera County SPCA. You have made an imprint on my life that I will be forever grateful for.”
"While participating in an apprenticeship at APA! I learned more effective and cost-saving ways to better serve the animals in our care, while also providing established protocols and procedures to staff members. I was able to more easily and clearly create a framework for common symptoms and illness. Other takeaways from the apprenticeship would be HR development, crowdfunding, and drug and illness protocols."
"I wanted to thank you for the opportunity to attend your master class. I was shocked at the amount of information I learned from your class. Your candor and non-judgmental attitude made receiving information when I was admitting I had been wrong so much easier. Again, thank you for the opportunity, and I look forward to staying in contact with you!"
"Thank you for giving us the tools we need and the continued offer of support. I feel confident that between this course and the feline course I’m attending next month, our shelter is going to be able to save most of that last 10% and that is HUGE. You are amazing. Your staff is amazing. Your volunteers are phenomenal. Thank you."