What does it mean for a shelter to be truly transparent? In this session, No Kill leader, Kristen Auerbach, will tackle two separate but important topics in order for you to be one with your community. First, Kristen will explain the history of how a lack of transparency has led to mass killings in shelters. Second, she will describe some of the key characteristics of a truly transparent animal welfare organization. *This fundamental session is strongly recommended for all conference participants.