Sloat Rooster3 Nh

Mark Sloat

Program Manager - Field Services for Austin Animal Center

Mark Sloat’s career began in animal welfare in 1985 with the operation of a small non-profit rural dog rescue for 24 years. He also worked as a contract Animal Control Officer for a rural county in Minnesota for 11 of those years. During that time, he learned the value of returning pets to their families. While it made sense economically for the animal control contract, he quickly realized how valuable it was to the residents and their pets. By keeping them together, he was able to help the owners better care for and appreciate their pets.


He has been employed by Austin Animal Services for 5 years starting as ACO in Animal Protection unit, moving up to Program Manager. During his tenure, the focus has shifted from an enforcement-driven model to community support. The animal protection officers now focus on working with families and their pets focusing on retention. Through this model, overall intake has reduced with programs such as neighborhood ID, free microchipping, Fireworks awareness, a focus on Return to Owners in the field. AAS now also microchips in the field. The future of saving lives of pets is to stop the cycle of pet replacement. Animal Protection can be the most productive tool in that effort.

Friday Feb 28th, 2020

When to Bring Them In: Pets That Truly Need Shelter

Clock Icon4:00 pm - 4:45 pm
Map Icon Capitol A-C, Sheraton Austin at the Capitol

When should animal control officers bring animals into the shelter? How do you prioritize calls when you get jammed? What role can returning animals in the field play in your organization's drive to save lives? Learn policies and procedures to implement in your organization and take the guesswork out of bringing animals in and streamline and prioritize the safety and wellness of pets and people.


Intake Protocol for Animal Control Officers Roundtables

Clock Icon5:00 pm - 6:00 pm
Map Icon Capital A-C, Sheraton Austin at the Capitol

What intake protocols are in place for animal control officers in your organization? Effective ACO intake can streamline shelter flow, mitigate error and lost notes, minimize the spread of disease and save more lives. Learn the best practices for intake protocols and how to effectively implement them in your shelter to keep up with this ever-changing field.

Sunday Mar 1st, 2020

Daily Decision Making and Accountability; Identifying Key Performance Indicators

Clock Icon2:25 pm - 3:05 pm
Map Icon Capitol A-C, Sheraton Austin at the Capitol

Shelter leaders are faced with difficult decisions that affect the live outcomes of animals every day. How are these decisions made? Learn what it means to them to set KPIs and goals to instill an organizational lifesaving philosophy.


Back to all Speakers